Privacy Policy

Effective Date: 1/1/2025

Your Business Advantage (“YBA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our ScoreApp quizzes.

We comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

1. Information We Collect

We may collect and process the following personal data:

  • Identification data: name, email address, phone number (if provided)

  • Quiz/assessment data: responses, scores, preferences

  • Technical data: browser type, IP address, device information, cookies

  • Usage data: interaction with our website, quizzes, and services

  • Marketing and communications data: preferences in receiving communications from us

2. How We Use Your Information

We process your data to:

  • Provide services, including quizzes and assessments

  • Send you quiz results, program updates, and personalized offers

  • Improve our website, services, and customer experience

  • Comply with legal obligations and regulatory requirements

  • Respond to inquiries, requests, or feedback

  • Send marketing communications, if consented

3. Legal Bases for Processing (GDPR)

Under the GDPR, we rely on the following lawful bases:

  • Consent – You have given explicit consent for us to process your personal data

  • Contract – Processing is necessary for a contract with you or to take steps before entering into one

  • Legitimate interest – To run our business and improve services, provided your rights don’t override these interests

  • Legal obligation – Where we are required to comply with laws or regulations

4. Your Rights (GDPR & CCPA)

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict the processing of your data

  • Withdraw consent at any time (where applicable)

  • Opt out of the sale of personal information (CCPA)

  • Receive a copy of your data in a structured, machine-readable format (data portability)

To exercise any of these rights, contact us at: admin@ybapro.com

If you are a California resident, you may also contact us to request a disclosure of the categories and specific pieces of personal data we have collected.

5. Data Sharing & Disclosure

We do not sell, rent, or share your data with third parties for commercial purposes.

We may share data with:

  • Trusted third-party providers who assist in running our services (e.g., Google email, ScoreApp platform, and other internal operating systems)

  • Legal or regulatory authorities, if required to comply with a legal obligation

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. Data Retention

We retain your data only as long as necessary for the purposes stated in this policy or to comply with legal obligations.

You may request data deletion at any time by contacting us.

7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

8. International Transfers

Your data may be processed outside your country of residence, including in countries that may not have the same level of data protection. When we transfer data internationally, we ensure appropriate safeguards are in place.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality

  • Analyze website traffic and usage

  • Personalize your experience

You can manage or disable cookies via your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. We encourage you to review it regularly.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or how your data is handled, please contact:

Christine Sinclair
Your Business Advantage (YBA)
📧admin@ybapro.com
🌐 ybapro.com